Lucky Cat Glass Bead Bracelet

At Kuro Neko Ink, we strive to make your shopping experience as seamless as possible. We take extra care in packaging your items to ensure they reach you safely. However, if there are any issues with your order, our Shipping & Returns policy is designed to address them promptly and fairly.

Shipping & Returns - Key Policies

1. Returns: Return items within 7 days of delivery for a full refund. Items must be in their original condition.

2. Cancellations: Orders can be canceled before packing. Contact us as soon as possible to process your cancellation.

3. Damaged Goods: If your items arrive damaged, we will cover all shipping costs for repairs or exchanges within 7 days.

4. Lost Packages: If your package is lost by the delivery service, contact us within 7 days for a replacement or refund.

5. Custom Orders: Custom items are made to your specifications, so please confirm your order carefully.

6. Shipping Timeframes: We ship within 3-5 business days, and tracking numbers are provided for all orders.

7. Gift Wrapping: Gift wrapping options are available for all products.

8. International Shipping: We currently offer shipping within the United States and internationally.

9. Shipping Costs: Shipping charges are calculated at checkout based on your location.

10. Processing Time: Custom orders may take 1-2 weeks for production.